99% ≈ 3 d 15 h / year
99.9% ≈ 8 h 45 m / year
99.99% ≈ 52 m / year
Your SaaS contract promises 99.9% MONTHLY uptime. In a 30-day month,
what's the MAXIMUM allowed downtime before owing service credits?
A) ~4 minutes B) ~43 minutes C) ~8.5 hours D) ~7 hours
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